Privacy policy.

Effective Date: 19th March 2025

At WELOVE, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, subscribe to our services, or purchase memberships and products. By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

WELOVE ("we," "us," or "our") is a business that provides educational classes, subscription-based memberships, and occasional products. We also work with third-party partners for cross-promotional purposes. Our website is designed to offer members-only content behind a secure paywall.

If you have any questions about this Privacy Policy or how we use your data, please contact us at:
Email: info@welovepurpleheartsclub.com

2. What Data We Collect

We collect and process the following types of personal data:

  • Personal Information: Includes your name, email address, phone number, and postal address when you sign up for a subscription, purchase a membership, or contact us.

  • Account Details: Username and password for accessing members-only content.

  • Marketing Preferences: Information about your interests and preferences if you opt-in to receive marketing communications.

  • Transaction Data: Details of purchases you make, such as membership subscriptions or products.

  • Technical Data: Information about your device, browser type, IP address, and browsing behaviour (through cookies and analytics tools).

3. How We Use Your Data

We use your personal data for the following purposes:

  • To Provide Services: To process your membership, grant access to members-only content, and deliver products or services you’ve purchased.

  • Marketing Communications: To send you promotional emails, newsletters, or offers, provided you have opted in.

  • Cross-Promotions: To collaborate with trusted third-party partners for promotional campaigns (we will never sell your data).

  • Website Improvements: To analyse website usage and improve the functionality and experience of our website.

  • Customer Support: To respond to your queries and requests promptly.

4. Payment Information

Payments made on our website are processed securely throughSquarespace Payments and Stripe. WELOVE does not store or have access to your financial information, such as credit or debit card details. All payment information is handled by these third-party providers in accordance with their privacy and security policies. For more information, please review the privacy policies of:

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and gather analytics data. Cookies help us understand how you interact with our website so we can improve its performance.You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the website.

6. Sharing Your Data

WELOVE may share your personal data with:

  • Third-Party Partners: For joint promotional campaigns, provided you have given your consent.

  • Service Providers: To enable the delivery of our services, such as hosting providers, email marketing tools, and payment processors.

  • Legal Obligations: If required by law or to enforce our terms and conditions.

We will never sell your personal data to any third party.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete data we hold about you.

  • Erasure: Request the deletion of your personal data in certain circumstances.

  • Restriction: Request the restriction of processing your data in certain conditions.

  • Data Portability: Request your data in a structured, commonly used, and machine-readable format.

  • Withdraw Consent: Withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us at info@welovepurpleheartsclub.com.

8. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

9. Data Security

WELOVE takes security seriously and implements appropriate measures to protect your personal data from unauthorised access, loss, or misuse. However, no online transmission of data is entirely secure, and you provide your personal information at your own risk.

10. Links to Third-Party Websites

Our website may contain links to third-party websites. WELOVE is not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. Please check back regularly to stay informed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: Email: info@welovepurpleheartsclub.com